Reference

What You Agree To When You Use cicakjitu

These terms set out how cicakjitu operates, who can open an account, and what rules apply to your use of the platform where local law permits. Availability depends on local law and eligible regions, so read this before you start.

Account eligibility appliesJurisdiction-dependent accessDANA, OVO, GoPay wallet rulesData handled with careContact us to raise a concern

Explore the Lobby Read FAQ

REACH US DIRECTLY

Where to Send Your Legal Questions

If you have a question about these terms, a data request, or a dispute about your account, contact us through the channels below. We handle policy-related queries separately from general account support so your question reaches the right team faster. Players in Batam and across Indonesia can use any of these paths.

Team online

Live Chat

Start a chat from the account dashboard. Flag your message as a legal or policy query so it routes to the right team without delay.

Email Support

Send detailed policy questions or data-access requests by email. Include your registered account name and the wallet type you use — DANA, OVO, or GoPay.

Account Help Centre

Our help centre carries the current policy documents. If something in the terms is unclear, the help centre version is the authoritative published text.

HOW WE HANDLE DATA

Data, Cookies, Security and Your Account Rights

We collect only the data needed to run your account: registration details, wallet identifiers for DANA, OVO, or GoPay, transaction history, and session data. Cookies track your session state so your lobby position and wallet preference are remembered across visits. We do not sell your data to third parties. You can request a copy of what we hold or ask us to correct it by writing to our support team.

Account Security

Account access is protected by OTP verification tied to your registered mobile number. Any login from an unrecognised device triggers an additional confirmation step.

Data Retention

We keep transaction and account records for as long as required by applicable rules in your region. Closed accounts are retained for the minimum period, then purged.

Cookie Policy

Session cookies keep your wallet choice and lobby state active. You can clear them via your browser, but doing so will log you out and reset your payment preference.

Your Rights

You can request access to, correction of, or deletion of your personal data. Send the request to our support email with your account ID and the wallet name on file.

How Our Terms Apply to Your Account

cicakjitu Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

cicakjitu operates under terms that govern account registration, wallet use, and platform access. Access is only available where local law permits it, and by creating an account you confirm you meet the eligibility criteria in your region. Your account wallet — linked to DANA, OVO, or

1
GoPay — is subject to verification steps before withdrawals are processed; we check wallet ownership matches the account name on file. Deposits sent via OVO or GoPay are logged against your account ID in real time, and any mismatched wallet details may trigger a manual review.
2
We do not accept third-party wallet transfers: the DANA, OVO, or GoPay account must belong to the registered user. These rules exist to protect you as much as us. If your region or circumstances change, your access may be suspended while eligibility is re-evaluated. For questions
3
about how a specific rule applies to your account, reach out through our support channel and we will walk you through it. Nothing in these terms removes rights you hold under applicable local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Terms and Policies

These are the questions we hear most often about account eligibility, data rights, wallet rules, and how to contact us when something needs resolving. If your question is not here, our support team handles policy queries through live chat and email.

Eligibility depends on local law and the region you access the platform from. You must meet the legal age requirement in your region and access the platform only where it is permitted by local law.

We verify that the DANA, OVO, or GoPay account belongs to the registered user before processing a withdrawal. A mismatch triggers a manual review to protect your funds and account.

No. Our terms require that all deposits come from a wallet registered in your own name. Third-party wallet transfers are not accepted and may result in the funds being held pending review.

Send a data-access request to our support email. Include your account ID and the wallet type — DANA, OVO, or GoPay — linked to your account so we can locate your records quickly.

We retain closed-account records for the minimum period required by applicable rules in your region. After that period, the data is removed from our active systems.

The authoritative version is always published in our help centre. If the page you are reading differs from the help centre version, the help centre copy is the one that applies.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy LiveLive Roulette Elite InfoCrash Countdown Round

What You Agree To When You Use cicakjitu

Where to Send Your Legal Questions

Live Chat

Email Support

Account Help Centre

Data, Cookies, Security and Your Account Rights

Common Questions About Our Terms and Policies

01 Who is eligible to open an account on cicakjitu?

02 Why does my wallet name need to match my account name?

03 Can someone else deposit into my account using their GoPay or OVO?

04 How do I request a copy of the personal data cicakjitu holds on me?

05 What happens to my data if I close my account?

06 Where can I find the current version of these terms?

Legal

Related pages

Related pages